Shipping costs are calculated based on the shipping address provided by the customer.
Most of the time your goods will be shipped the day after reception of your payment. When we're exhibiting on one of the many regional, national or international shows however, it just might take - worst case - up to 14 days before goods will be shipped. Please bear this in mind when placing urgent orders. Our distributors are simply better equipped and staffed to provide you this service.
In case of any doubt, please call us, since we don't want you to be disappointed in the end!
And returns? Well yeah... we haven't had any yet 'till now, so let's keep informing you correctly so that you don't need to return stuff.